Privacy Policy
Last Updated: June 03, 2026
Meecookies operates this website and online store, including all related information, content, features, tools, products, and services, to provide customers with a premium healthy cookie shopping experience. This Privacy Policy explains how Meecookies collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, contact us, subscribe to updates, or use any of our services.
By accessing or using our website, you confirm that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through the Meecookies website, online store, customer support channels, order forms, newsletter forms, promotional campaigns, and related services.
This policy does not apply to third-party websites, payment gateways, delivery partners, or social media platforms that operate under their own privacy policies.

2. Personal Information We Collect
Depending on how you interact with Meecookies, we may collect the following categories of information:
Contact details such as name, phone number, email address, billing address, and shipping address.
Order and transaction details such as products purchased, cart items, order value, payment confirmation, delivery status, returns, refunds, cancellations, and customer preferences.
Account details such as username, password, saved addresses, wishlist, order history, and communication preferences, if account creation is enabled.
Communication details such as messages, support requests, feedback, reviews, complaints, and WhatsApp or email conversations.
Device and usage information such as IP address, browser type, device type, operating system, pages visited, time spent on the website, and cookies or similar tracking information.

3. How We Collect Personal Information
We may collect personal information directly from you when you place an order, create an account, contact us, subscribe to newsletters, submit reviews, or fill website forms.
We may collect information automatically when you browse the website through cookies, analytics tools, server logs, or similar technologies.
We may receive limited information from service providers such as payment gateways, delivery partners, ecommerce platforms, analytics tools, marketing tools, and customer support systems.

4. How We Use Your Personal Information
We use customer information for the following business purposes:
To process and confirm orders, receive payments, pack products, arrange shipping, and deliver cookies to the correct address.
To provide order updates, invoices, customer support, refund assistance, complaint resolution, and service-related communication.
To improve website design, product pages, checkout flow, customer experience, product recommendations, and service quality.
To send newsletters, promotional offers, product launch updates, gift box announcements, festival offers, and healthy snacking tips where permitted.
To prevent fraud, protect website security, verify transactions, detect misuse, and maintain safe shopping experiences.
To comply with legal, tax, accounting, food safety, consumer protection, and regulatory obligations applicable to our business.

5. Payment Information
Meecookies does not directly store your full card number, UPI PIN, banking password, or sensitive payment authentication details.
Payments are processed through trusted third-party payment gateways. These payment providers may collect and process payment information according to their own privacy and security policies.
We may receive payment confirmation, transaction ID, order amount, payment status, refund status, and related payment details required to complete your order.

6. Shipping and Delivery Information
To deliver your order, we may share necessary information with delivery and logistics partners, including your name, phone number, delivery address, order details, and delivery instructions.
Delivery partners use this information only to pick up, track, and deliver your order, handle delivery issues, or provide return pickup services where applicable.

7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve browsing experience, remember cart items, understand website traffic, personalize content, and analyze website performance.
You can disable cookies through your browser settings. However, certain features such as cart, checkout, saved preferences, and login may not work properly if cookies are disabled.

8. Marketing Communications
If you subscribe to our newsletter, share your contact details, or opt in to receive updates, we may send you information about new products, discounts, festival collections, gift boxes, and special offers.
You can opt out of promotional emails or messages at any time using the unsubscribe link or by contacting us directly.
Even if you opt out of marketing messages, we may still send important service messages related to orders, payments, delivery, refunds, or account activity.

9. How We Share Personal Information
We do not sell your personal information.
We may share personal information only when necessary with payment gateway providers, ecommerce platforms, website hosting providers, delivery partners, customer support tools, analytics providers, marketing service providers, accountants, legal advisors, or government authorities when required by law.
All such sharing is limited to the information required for the relevant service or legal purpose.

10. Ecommerce Platform and Technology Providers
If the Meecookies website is powered by Shopify, WordPress, WooCommerce, or any other ecommerce platform, those service providers may process personal information as required to run the online store, cart, checkout, payments, analytics, and website features.
Such platforms and plugins may have their own privacy policies. Customers are encouraged to review the privacy practices of any third-party services used during checkout or payment.

11. Third-Party Websites and Links
Our website may contain links to third-party websites such as payment gateways, delivery tracking pages, Instagram, Facebook, WhatsApp, or other social media platforms.
Meecookies is not responsible for the privacy practices, content, security, or accuracy of third-party websites. Please review their privacy policies before sharing information on those platforms.

12. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission, online platform, or electronic storage system is completely secure. Customers should avoid sharing sensitive information through unsecured channels.

13. Data Retention
We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal and tax requirements, resolve disputes, prevent fraud, and maintain business records.
When information is no longer required, we may delete, anonymize, or securely store it according to applicable business and legal requirements.

14. Your Rights and Choices
Depending on applicable law, you may request access to the personal information we hold about you, correction of inaccurate information, deletion of your information, opt-out from marketing communications, or details about how your information is used.
To exercise these rights, please contact us using the contact details provided at the end of this policy. We may need to verify your identity before processing certain requests.

15. Children’s Privacy
The Meecookies website is not intended for use by children below the legal age of majority. We do not knowingly collect personal information from children.
If a parent or guardian believes that a child has provided personal information to us, they may contact us to request deletion.

16. International Transfers
Depending on the ecommerce platform, hosting provider, payment gateway, or technology service provider used by Meecookies, personal information may be processed or stored in locations outside your state or country.
We use service providers that are expected to maintain reasonable data protection and security standards.

17. Changes to This Privacy Policy
Meecookies may update this Privacy Policy from time to time to reflect changes in business operations, website features, service providers, legal requirements, or customer practices.
The updated Privacy Policy will be posted on this website with the revised Last Updated date.

18. Contact Us
For questions, privacy requests, complaints, or concerns about this Privacy Policy, please contact us using the details below:
Meecookies
Email: hello@meecookies.com
Phone: +91
Address: Mangalagiri, Andhra Pradesh, India
FSSAI License No.: