Last Updated: June 18, 2026
Overview
Welcome to Meecookies. These Terms and Conditions explain the rules and conditions for using our website, placing orders, purchasing products, and interacting with our services. By accessing our website or placing an order, you agree to these Terms and Conditions, our Privacy Policy, Refund Policy, and Shipping Policy.
Delivery Time: 2-7 business days depending on location. Free shipping is available on orders above Rs. 499, unless changed or updated on the website.

1. Acceptance of Terms
The terms “we”, “us”, “our”, and “Meecookies” refer to Meecookies, a premium healthy cookies brand operating this website and online store. The term “you” refers to the customer, visitor, user, or person purchasing products from our website.
By visiting, browsing, interacting with, or purchasing from our website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.

2. Eligibility and Account Access
By using our website, you confirm that you are legally eligible to enter into a binding agreement under applicable law. If you are using the website on behalf of another person or business, you confirm that you have the authority to do so.
You may be required to provide information such as your name, phone number, email address, billing address, shipping address, and payment information to place an order. You agree that all information provided by you is accurate, current, and complete.
• You are responsible for maintaining the confidentiality of your account login details.
• You must not share, transfer, sell, or misuse your account access.
• We may suspend or restrict access if we detect misuse, fraud, or violation of these Terms.

3. Our Products
Meecookies offers premium healthy cookies and related products, which may include oats cookies, ragi chocolate cookies, dry fruit cookies, almond cookies, gift boxes, combo packs, and other bakery items introduced from time to time.
We try our best to display product images, ingredients, descriptions, prices, and availability accurately. However, product appearance, color, size, texture, and packaging may slightly vary from images shown on the website due to photography, screen settings, production batches, and availability of packaging materials.
• Product descriptions may be updated without prior notice.
• Products may be discontinued or changed at our discretion.
• Availability of products may vary by location and stock.

4. Food Product Information and Allergen Notice
Our products may contain or come into contact with ingredients such as wheat, oats, ragi, nuts, almonds, cashews, pistachios, raisins, dairy, butter, chocolate, seeds, and other food ingredients depending on the product.
Customers with allergies, dietary restrictions, or medical conditions should carefully review product information before ordering. If you are unsure about any ingredient, please contact us before placing your order.
• Meecookies is not responsible for allergic reactions caused by known or unknown sensitivities to ingredients.
• Customers are advised to store products as per storage instructions mentioned on the packaging or website.
• Freshness and taste are best maintained when cookies are stored in an airtight container in a cool, dry place.

5. Orders and Order Acceptance
When you place an order on our website, you are making an offer to purchase the selected products. Your order is accepted only after payment confirmation and order confirmation from Meecookies.
We reserve the right to accept, reject, cancel, or limit any order at our discretion, including cases of incorrect pricing, product unavailability, suspicious transactions, incorrect customer details, or delivery service limitations.
• Please review your order carefully before completing the purchase.
• Once an order is confirmed and processed, cancellation may not be possible.
• Bulk orders, gift orders, and customized orders may have separate confirmation and delivery timelines.

6. Pricing, Payments, and Billing
All prices listed on the website are shown in Indian Rupees unless otherwise stated. Prices, offers, discounts, and promotions may change without prior notice.
The final amount payable, including applicable taxes, shipping charges, discounts, or offers, will be shown at checkout before payment is completed. You agree to provide accurate billing and payment information for all purchases.
• Payments may be processed through secure third-party payment gateways.
• We do not directly store complete card, UPI, or banking details.
• In case of payment failure, duplicate payment, or payment confirmation issues, please contact us with transaction details.

7. Shipping and Delivery
Orders are usually processed and dispatched within 1-2 business days after payment confirmation. Estimated delivery time is 2-7 business days depending on the delivery location and courier service availability.
Delivery timelines are estimates and not guaranteed. Delays may occur due to weather, courier partner delays, holidays, festivals, incorrect addresses, customer unavailability, or circumstances beyond our control.
• Free shipping is available on orders above Rs. 499, unless updated on the website.
• Shipping charges, if applicable, will be shown at checkout.
• Customers must provide a complete and accurate delivery address.
• We currently deliver only within India unless otherwise stated on the website.

8. Returns, Refunds, Exchanges, and Cancellations
Due to the perishable and food-based nature of our products, all sales are generally final. We do not offer returns, refunds, or exchanges once an order is confirmed, except where required by applicable law or where Meecookies approves an exception after review.
Please refer to our Refund Policy for complete details. If you receive a damaged, missing, or incorrect product, contact us within 24 hours of delivery with your order number, package photos, and product photos for review.
• Refunds or replacements, if approved, will be handled at the sole discretion of Meecookies.
• Cancellation requests may not be accepted once the order is processed, packed, or shipped.
• Taste preferences, minor breakage, packaging variation, or delayed delivery beyond our control may not qualify for refund.

9. Packaging and Product Freshness
We take care to pack every order using food-safe and quality packaging materials to maintain freshness and reduce breakage. However, cookies are delicate products and slight breakage may occur during transit.
Customers are advised to check the package upon delivery and store the products properly as per the instructions provided.

10. Promotions, Coupons, and Offers
Meecookies may provide offers, discounts, coupons, free shipping promotions, or festival deals from time to time. Such offers may be subject to separate conditions, validity periods, minimum order values, and availability.
We reserve the right to modify, withdraw, cancel, or refuse any offer or coupon if misuse, technical error, or unauthorized use is detected.

11. Intellectual Property
All website content, including the Meecookies name, logo, product names, images, graphics, text, icons, design, layout, packaging designs, slogans, and brand materials are owned by or licensed to Meecookies.
You may not copy, reproduce, distribute, modify, publish, upload, sell, use, or exploit any content from our website or brand materials without prior written permission from Meecookies.

12. Third-Party Tools, Platforms, and Links
Our website may use third-party tools, payment gateways, ecommerce platforms, delivery partners, analytics tools, social media plugins, hosting services, and other technology providers to operate and improve our services.
We are not responsible for the content, policies, security, availability, or actions of third-party websites, tools, or platforms. When you access third-party links, you do so at your own risk and should review their policies separately.

13. Privacy Policy
Your personal information is collected, used, stored, and shared according to our Privacy Policy. By using our website or placing an order, you acknowledge that you have read and understood our Privacy Policy.
Personal information may be shared with trusted service providers such as payment gateways, shipping partners, ecommerce platforms, and customer support tools only where necessary to complete orders and provide services.

14. Customer Reviews and Feedback
If you submit reviews, ratings, photos, suggestions, feedback, or messages to Meecookies, you allow us to use, display, edit, reproduce, and publish such content for website, marketing, quality improvement, and promotional purposes.
You agree not to submit false, offensive, unlawful, misleading, abusive, defamatory, or third-party rights-violating content. We may remove or edit feedback at our discretion.

15. Errors, Inaccuracies, and Omissions
There may occasionally be errors, inaccuracies, or omissions related to product descriptions, images, pricing, offers, availability, shipping charges, delivery timelines, or other website content.
We reserve the right to correct errors, update information, change pricing, cancel orders, or refuse transactions if any information on the website is inaccurate, even after an order has been submitted.

16. Prohibited Uses
You agree to use the website only for lawful purposes. You must not misuse the website, interfere with its security, attempt unauthorized access, upload harmful code, submit false information, copy content, scrape data, spam users, or use the website for fraudulent or illegal activities.
• You must not violate any law, regulation, or third-party rights.
• You must not misuse offers, coupons, payment systems, or delivery processes.
• You must not impersonate another person or provide false order information.

17. Disclaimer of Warranties
Our website and products are provided on an “as available” basis. While we make reasonable efforts to provide quality products and accurate information, we do not guarantee that the website will always be uninterrupted, error-free, secure, or that all product expectations will be exactly met.
Food taste, texture, color, and appearance may vary slightly from batch to batch because our products are bakery/food items.

18. Limitation of Liability
To the maximum extent permitted by applicable law, Meecookies, its owners, employees, partners, suppliers, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, products, delivery partners, or services.
Our total liability for any claim related to an order shall not exceed the amount paid by you for the specific product/order giving rise to the claim, unless otherwise required by law.

19. Indemnification
You agree to indemnify and hold harmless Meecookies, its owners, employees, partners, affiliates, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from your breach of these Terms, misuse of the website, violation of law, or infringement of third-party rights.

20. Termination or Restriction of Access
We may suspend, restrict, or terminate your access to our website or services at any time if we believe that you have violated these Terms, misused the website, engaged in fraud, or caused harm to Meecookies, other customers, or service providers.

21. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from your use of the website, purchases, or services shall be subject to the jurisdiction of the competent courts in the state/city where Meecookies is registered or operates, unless otherwise required by applicable law.

22. Changes to These Terms
Meecookies reserves the right to update, modify, replace, or revise these Terms and Conditions at any time. The latest version will be posted on this website with the updated date. Your continued use of our website after changes are posted means you accept the revised Terms.

23. Contact Information
For questions about these Terms and Conditions, please contact us using the details below:
Business Name Meecookies
Email hello@meecookies.com
Phone +91 8500823472
Address Mangalagiri, Andhrapradesh, India
Website www.meecookies.com
Short Version for Website Footer
By using the Meecookies website, you agree to our Terms and Conditions, Privacy Policy, Refund Policy, and Shipping Policy. All orders are subject to product availability, payment confirmation, delivery service availability, and our store policies. For support, contact us at hello@meecookies.com.